These Terms of Service ("Terms") govern your access to and use of the websites, editor, desktop and mobile applications, APIs, plugins marketplace and related services provided by PopCraft. ("PopCraft", "we", "us") (the "Services"). By creating an account or using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you agree to them on its behalf and confirm you have authority to do so.
1. Eligibility and accounts
You must be at least 13 years old (or the age of digital consent in your country) to use the Services. You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account. Tell us immediately at security@popcraft.app if you suspect unauthorized access.
2. Your content
You own your content. Files, designs, images and other material you create or upload ("Customer Content") remain yours.
You grant PopCraft a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit and display Customer Content solely to operate, secure and improve the Services for you and the people you share with — for example, to render your files, sync them between collaborators, and generate thumbnails. This license ends when you delete the content, subject to reasonable backup retention.
You are responsible for your Customer Content and confirm you have the rights needed to upload and share it.
3. Acceptable use
You agree not to:
- Break the law, or infringe anyone's intellectual property, privacy or other rights.
- Upload malware, or content that is abusive, harassing, hateful, sexually exploitative of minors, or that promotes violence.
- Attempt to gain unauthorized access to the Services, other accounts, or our systems (see our Security policy for good-faith research).
- Interfere with or overload the Services, or bypass rate limits or usage restrictions.
- Scrape, resell or sublicense the Services except as permitted through our public API.
- Use the Services to build a competing product by copying its features or design.
There is no tolerance for objectionable content or abusive users. Anything you publish or share — comments, marketplace templates, libraries, brush and shader packs, plugins and themes, and files shared by link — must follow these rules.
- Report it. Anyone signed in can report a comment, a marketplace item or a shared file (the flag on a comment, Report on a marketplace item, Report this file… in a file's ⋯ menu). What you report is hidden from you at once.
- Block people. You can block someone from their comment or marketplace item. Neither of you then sees the other's comments or marketplace items, and neither can mention, notify or share a file with the other. Manage the list under Account → Blocked people.
- We act within 24 hours. We review every report within 24 hours, remove content that breaks these Terms, and suspend or remove the accounts that posted it.
4. Plans, payment and cancellation
- Free plans are provided as-is and may have usage limits.
- Where paid plans are sold: paid plans are sold only on our website. Our iOS and Android apps do not sell plans, credits or other digital goods; a plan you already have applies when you sign in to an app.
- Paid plans are billed in advance on a monthly or annual basis and renew automatically until cancelled.
- Taxes are your responsibility, except for taxes on our income.
- Price changes will be communicated at least 30 days in advance and take effect at your next renewal.
- Cancellation: you can cancel at any time in your account settings. Your plan stays active until the end of the current billing period. Except where required by law, payments are non-refundable.
- Downgrades may reduce limits; content above the new limits becomes read-only rather than deleted.
5. Plugins, widgets and third-party services
Plugins and widgets may be created by third parties. They are governed by their developers' terms, and PopCraft is not responsible for them. Developers who publish to the marketplace agree to our developer guidelines. When you install a plugin, you authorize it to access your files within the permissions you approve.
6. AI features
Some features use artificial intelligence to generate content. Output may be inaccurate or resemble existing works; review it before relying on or publishing it. Subject to these Terms, you own the output you generate, to the extent permitted by law.
7. Our intellectual property
The Services — including our software, designs, logos and trademarks — are owned by PopCraft and protected by law. We grant you a limited, revocable, non-transferable license to use the Services under these Terms. Feedback you give us may be used without obligation to you. Brand use is covered by our Press Kit guidelines.
8. Copyright complaints
We respond to notices of alleged infringement under the U.S. Digital Millennium Copyright Act. Send notices to legal@popcraft.app with: identification of the work, the infringing material and its location, your contact information, a good-faith statement, a statement of accuracy under penalty of perjury, and your signature. We may terminate repeat infringers.
9. Termination
You may stop using the Services and delete your account at any time, from Settings (in the account menu) in the editor or in any of our apps. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if continuing would create risk for PopCraft or others. Where reasonable, we will give notice and an opportunity to export your content. Sections that by their nature should survive termination will survive.
10. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, POPCRAFT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR THAT CONTENT WILL NEVER BE LOST. KEEP BACKUPS OF IMPORTANT WORK.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, POPCRAFT WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) US $100.
12. Indemnity
You will defend and indemnify PopCraft against claims, damages and costs (including reasonable legal fees) arising from your Customer Content or your breach of these Terms.
13. Governing law and disputes
These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict-of-laws rules. Disputes will be resolved exclusively in the state or federal courts located in New Mexico, and both parties consent to that jurisdiction. If you are a consumer in the EU or UK, you also benefit from the mandatory protections of your country of residence.
14. Changes to these Terms
We may update these Terms. For material changes we will give at least 30 days' notice by email or in the Services. Continuing to use the Services after changes take effect means you accept the updated Terms.
15. Apps from the Apple App Store
If you downloaded a PopCraft app from Apple's App Store, these additional terms apply to that app, and they take precedence over anything else in these Terms that conflicts with them:
- Parties. These Terms are between you and PopCraft only, not Apple Inc. ("Apple"). PopCraft, not Apple, is solely responsible for the app and its content.
- License. Your license to use the app is limited to a non-transferable license to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may also be accessed by other accounts associated with you through Family Sharing or volume purchasing.
- Maintenance and support. PopCraft is solely responsible for maintenance and support of the app, as described in these Terms or as required by law. Apple has no obligation to provide any maintenance or support for the app.
- Warranty. To the extent any warranty is not effectively disclaimed, PopCraft is solely responsible for it. If the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price of the app (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are PopCraft's responsibility.
- Product claims. PopCraft, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.
- Intellectual property. If a third party claims that the app or your possession and use of it infringes their intellectual property rights, PopCraft, not Apple, is solely responsible for the investigation, defense, settlement and discharge of that claim.
- Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third-party terms. You must comply with applicable third-party terms (such as your wireless data service agreement) when using the app.
- Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to the app, and upon your acceptance of these Terms Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
- Questions and complaints about the app go to PopCraft using the contact details below.
16. General
These Terms, together with our Privacy Policy and any order form, are the entire agreement between you and PopCraft. If any provision is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or acquisition.
17. Contact
PopCraft. · legal@popcraft.app · Contact form · Support